Question 1

All of the following factors contribute to organizational commitment EXCEPT

Accepted Answer

A)  personality.
B)  job characteristics.
C)  firm competitiveness in the market.
D)  work/life balance.E) C) and D)
F) A) and D)

Question 2

Whistleblowers,or people who report wrongdoing,tend to be those who have very high levels of commitment to a company.

Accepted Answer

A) True 
 B)False

Question 3

SAS Institute has been ranked annually as "one of the best places to work." Among the reasons for such a ranking is the "perks" SAS offers its employees including all of the following EXCEPT

Accepted Answer

A)  on-site health care for employees and covered dependents.
B)  a full gym and swimming pool.
C)  five-hour work days.
D)  racquetball and basketball courts on-site.E) A) and B)
F) C) and D)

Question 4

Research on absenteeism indicates which of the following statements to be accurate?

Accepted Answer

A)  Problems in job design can result in absenteeism.
B)  Older individuals,because they are more likely to have health problems,are more likely to be absent from work.
C)  Employees who are permitted to manage their work schedules with regard to time at the company are more likely to be absent.
D)  Absenteeism saves organizations money because the company does not have to pay employees who are absent from their jobs.E) All of the above
F) None of the above

Question 5

Amanda is a new mother.Briefly describe two programs that Alcoa,her employer,might implement to attempt to create some work/life balance for Amanda and others like her.

Accepted Answer

Alcoa might be able to offer Amanda a fl...

Question 6

Research indicates which of the following statements regarding factors that predict job performance is FALSE?

Accepted Answer

A)  When we are treated well,we want to reciprocate,thus when the company treats us well,we perform more effectively.
B)  Positive work attitudes and performance are unrelated.
C)  Conscientious employees perform better than those who are not conscientious.
D)  High role ambiguity,and the resulting stress,can eventually lead to lower performance.E) A) and B)
F) B) and C)

Question 7

Research on turnover indicates which of the following statements is FALSE?

Accepted Answer

A)  Unhappy employees are more likely to leave than those who are satisfied with the organization.
B)  Poor work attitudes cause intentions to leave,which often causes actually leaving the company.
C)  All turnover is bad for an organization.
D)  Agreeable and conscientious people are less likely to quit their jobs.E) None of the above
F) All of the above

Question 8

A departing employee's manager is the best person to conduct the exit interview.

Accepted Answer

A) True 
 B)False

Question 9

When __________ match job demands,we tend to be more satisfied with our job.

Accepted Answer

The answer of When __________ match job demands,we tend to...

Question 10

List three factors that contribute to job satisfaction.

Accepted Answer

The following factors have been shown to...

Question 11

___________ ______________ and _____________ _____________ are two key attitudes that are the most relevant to important outcomes in the work environment.

Accepted Answer

Job satisf...

Question 12

Which of the following statements regarding ethical behaviors in the workplace is true?

Accepted Answer

A)  High levels of employee monitoring increase employee commitment to the organization.
B)  High levels of employee monitoring increase work performance.
C)  High levels of employee monitoring increase citizenship behaviors.
D)  High levels of employee monitoring may reduce the frequency of unethical behaviors.E) B) and C)
F) None of the above

Question 13

The concept of always putting work life first is outdated.

Accepted Answer

A) True 
 B)False

Question 14

Describe the link between work attitudes and turnover.

Accepted Answer

The link between work attitudes and turn...

Question 15

Which of the following statements regarding work attitude and performance is FALSE?

Accepted Answer

A)  Those with the most positive work attitudes are always strong performers.
B)  In engineering,there tends to be a stronger link between work attitude and performance than one finds in an assembly line job.
C)  The correlation between commitment and performance is not strong.
D)  Your skill level in performing a job matters.E) None of the above
F) C) and D)

Question 16

Young people exhibit higher citizenship behaviors than older people.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following factors is not a cause of high levels of absenteeism in a firm?

Accepted Answer

A)  positive work attitudes
B)  health problems
C)  age of the worker
D)  work/life balance issuesE) B) and D)
F) All of the above

Question 18

Give an example of when turnover is a problem and when turnover is beneficial to a firm.

Accepted Answer

Turnover is a problem when there is no o...

Question 19

Firms with "sick leave" policies tend to have more individuals with unscheduled absences than those with "personal day off" policies.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following factors is NOT a major predictor of organizational citizenship behaviors?

Accepted Answer

A)  general mental abilities
B)  positive work attitudes
C)  how we are treated at work
D)  personalityE) B) and C)
F) A) and D)

Exam 4: Individual Attitudes and Behaviors

Whistleblowers,or people who report wrongdoing,tend to be those who have very high levels of commitment to a company.

Correct AnswerverifiedShow Answer

Which of the following factors is NOT a major predictor of organizational citizenship behaviors?

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Which of the following factors is not a cause of high levels of absenteeism in a firm?

Correct AnswerverifiedShow Answer

Research on absenteeism indicates which of the following statements to be accurate?

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Young people exhibit higher citizenship behaviors than older people.

Correct AnswerverifiedShow Answer

List three factors that contribute to job satisfaction.

Correct AnswerverifiedThe following factors have been shown to...View AnswerShow Answer

All of the following factors contribute to organizational commitment EXCEPT

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When __________ match job demands,we tend to be more satisfied with our job.

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Which of the following statements regarding work attitude and performance is FALSE?

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Describe the link between work attitudes and turnover.

Correct AnswerverifiedThe link between work attitudes and turn...View AnswerShow Answer

The concept of always putting work life first is outdated.

Correct AnswerverifiedShow Answer

Research indicates which of the following statements regarding factors that predict job performance is FALSE?

Correct AnswerverifiedShow Answer

Amanda is a new mother.Briefly describe two programs that Alcoa,her employer,might implement to attempt to create some work/life balance for Amanda and others like her.

Correct AnswerverifiedAlcoa might be able to offer Amanda a fl...View AnswerShow Answer

Research on turnover indicates which of the following statements is FALSE?

Correct AnswerverifiedShow Answer

Which of the following statements regarding ethical behaviors in the workplace is true?

Correct AnswerverifiedShow Answer

Give an example of when turnover is a problem and when turnover is beneficial to a firm.

Correct AnswerverifiedTurnover is a problem when there is no o...View AnswerShow Answer

Firms with "sick leave" policies tend to have more individuals with unscheduled absences than those with "personal day off" policies.

Correct AnswerverifiedShow Answer

___________ ______________ and _____________ _____________ are two key attitudes that are the most relevant to important outcomes in the work environment.

Correct AnswerverifiedJob satisf...View AnswerShow Answer

A departing employee's manager is the best person to conduct the exit interview.

Correct AnswerverifiedShow Answer

SAS Institute has been ranked annually as "one of the best places to work." Among the reasons for such a ranking is the "perks" SAS offers its employees including all of the following EXCEPT

Correct AnswerverifiedShow Answer

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The following factors have been shown to...
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The link between work attitudes and turn...
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Alcoa might be able to offer Amanda a fl...
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Turnover is a problem when there is no o...
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___ and _ _______ are two key attitudes that are the most relevant to important outcomes in the work environment.

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Job satisf...
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