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When a long period is required to produce the items purchased a company should engage in negotiation instead of bidding.

A) True
B) False

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Traditional non-cost objectives in a negotiation include quantity of labor,wage rates,and quantity of materials.

A) True
B) False

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In a negotiation,a maximum position is developed on the premise that every required seller action will turn out satisfactorily.

A) True
B) False

Correct Answer

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"Keeping the Initiative" is a transactional technique of negotiation.

A) True
B) False

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A murder board is a powerful preparation activity for an upcoming negotiation.

A) True
B) False

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Two of the reasons to engage in bidding instead of negotiation are when many variable factors bear not only on price but also on quality and service and when the business risks and costs cannot be predetermined.

A) True
B) False

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Which of the following is not one of the transactional techniques of negotiation?


A) Keep the Initiative
B) Never Give Anything Away
C) Frame the question
D) Use positive statements
E) The Dynamics of a Transactional Negotiation

F) A) and D)
G) C) and E)

Correct Answer

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Among the major steps in the typical bidding process are the following: preparation,establishment of objectives and face-to-face discussions

A) True
B) False

Correct Answer

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Which of the following is not an advantage of online negotiation?


A) Can help focus on the issues separately from personalities
B) Psychological separation makes the termination of the relationship much easier
C) Brainstorming may be more productive
D) Online communication can free the buyer and supplier from location dependency
E) If the negotiation is not being done "live" on the Internet, the time for conducting the negotiations is relatively flexible

F) B) and E)
G) B) and D)

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Among the major steps in the typical negotiation process are the following: preparation,establishment of objectives and face to face discussions

A) True
B) False

Correct Answer

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Which of the following is not a general guideline for the debriefing that should occur after a negotiation has been completed?


A) The debriefing should be done by managers other than the negotiation team
B) Debriefing must be done in a timely manner, with accurate and timely feedback
C) The debriefing should identify what was done well
D) The debriefing should identify what could be improved upon
E) The debriefing should document lessons learned

F) A) and C)
G) A) and B)

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Which of the following cannot be interpreted as a drawback to online negotiation?


A) It is far easier to say 'no' in writing
B) Psychological separation makes the termination of the relationship much easier
C) Online negotiators are likely to feel a need to be more persuasive - more convincing
D) A lack of nonverbal cues forces careful consideration of the impact of each word
E) Can help focus on the issues separately from personalities

F) D) and E)
G) A) and D)

Correct Answer

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In a negotiation,a maximum position is developed on the premise a large number of required seller actions will turn out unsatisfactorily and with maximum cost.

A) True
B) False

Correct Answer

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Which of the following is a traditional cost objective in a negotiation?


A) All technical aspects of the purchase
B) Wage rates
C) Types of materials and substitutes
D) Buyer-furnished material and equipment
E) The mode of transportation

F) A) and B)
G) A) and C)

Correct Answer

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"Using Debate Techniques" is a universally applicable technique of negotiation.

A) True
B) False

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Which of the following is a reason to engage in bidding instead of negotiation?


A) When any of the five prerequisite criteria for competitive bidding are absent
B) When many variable factors bear not only on price but also on quality and service
C) When the supplier is not involved in the design process
D) When the business risks and costs cannot be predetermined
E) When a customer firm is contracting for a portion of the seller's production capacity

F) All of the above
G) B) and E)

Correct Answer

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Which of the following is a traditional non-cost objective in a negotiation?


A) Factory overhead
B) Engineering expense
C) Tooling expense
D) Administrative expense
E) Warranty terms and conditions

F) B) and E)
G) B) and C)

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The primary determinate of the seller's bargaining strength is the size of the selling firm.

A) True
B) False

Correct Answer

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Which of the following is not a determinate of the seller's bargaining strength?


A) How many employees the company has as full time employees
B) How badly the seller wants the contract
C) How certain he or she feels of getting it
D) How much time is available to reach agreement on suitable terms

E) All of the above
F) B) and D)

Correct Answer

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Traditional cost objectives in a negotiation include all technical aspects of the purchase,buyer-furnished material and equipment and the mode of transportation.

A) True
B) False

Correct Answer

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