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What type of accountability best applies to New Public Management?


A) multi-faceted accountability
B) accountability based on process
C) accountability based on results
D) accountability based on policy

E) B) and C)
F) A) and D)

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Which authors outlined the concept of entrepreneurial government in their book Reinventing Government?


A) Donald Savoie and Sandford Borings
B) David Osborne and Ted Gaebler
C) Robert and Jane Denhardt
D) Martin Lodge and Derek Gill

E) B) and C)
F) None of the above

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New Public Service is a model that balances the traditional public administration model and New Public Management.

A) True
B) False

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Petro Canada is still a Crown corporation.

A) True
B) False

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Who articulated the concept of New Public Governance?


A) Stephen Osborne
B) Ted Gaebler
C) Robert Denhardt
D) Jane Denhardt

E) None of the above
F) B) and C)

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How can we best describe Canada's approach to public sector reform with the adoption of New Public Management?


A) more moderate and less discernible than the UK, New Zealand, and Australia.
B) the most extreme approach in the Western world
C) about the same as the UK, New Zealand, and Australia
D) nonexistent since Canada never adopted the NPM model

E) All of the above
F) C) and D)

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A

Which of the following theories centres on the promotion of the common good and emphasizes collaboration between multiple stakeholders?


A) Public Value Governance
B) Digital Era Governance
C) Managerial Reform
D) New Public Governance

E) None of the above
F) A) and B)

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Which of the following theories best applies to New Public Management?


A) Organization Theory
B) Democratic Theory
C) Public Choice Theory
D) Network Theory

E) None of the above
F) A) and D)

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Which of the following best describes a theory that uses economic principles to analyze political activity, by suggesting that people take political action to further their self-interest?


A) Public Choice Theory
B) Managerialism
C) New Public Management
D) Post-Bureaucratic Organization Theory

E) All of the above
F) C) and D)

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What does PMMA stand for?


A) policy, measurement, management, and accountability
B) policy, measurement, mission, and accountability
C) performance, measurement, mission, and autonomy
D) performance, measurement, management, and accountability

E) A) and B)
F) A) and C)

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According to the New Public Management Theory, performance measurement should never be the focus or central aspect to the operation of the modern public organization.

A) True
B) False

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False

Thomas Peters and Robert Waterman wrote a book about the private sector, specifically focusing on well-run American companies, in order to determine the qualities that make for success.What is the name of that book?


A) Breaking Through Bureaucracy
B) In Search of Excellence
C) Reinventing Government
D) The Pursuit of Significance

E) A) and C)
F) B) and D)

Correct Answer

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Which of the following are characteristics of Post-Bureaucratic organizations?


A) organization-centred
B) status quo-oriented
C) budget-driven
D) results-oriented

E) A) and C)
F) C) and D)

Correct Answer

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Donald Savoie wrote The Pursuit of Significance.

A) True
B) False

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Which of the following was launched by the federal government in 1995 to improve client satisfaction with government services through the use of service standards?


A) Quality Service Initiative
B) La Releve
C) Increased Ministerial Authority and Accountability
D) Program Review

E) None of the above
F) A) and B)

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Traditional public administration is more decentralized than New Public Management.

A) True
B) False

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New Public Management states that public agencies should be receptive to competitive arrangements within government, and between the public, private, and non-profit sectors.

A) True
B) False

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Managerialism leans on humanist thinking.

A) True
B) False

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True

According to New Public Management, good government means more government.

A) True
B) False

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Which of the following theoretical propositions contends that the essence of any large organizational form is NOT based on a Weberian ideal-type bureaucracy?


A) Post-Bureaucratic Organization Theory
B) Managerialism
C) New Public Management
D) Public Choice Theory

E) A) and C)
F) A) and D)

Correct Answer

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